1. Overview of Our Services

Ready License provides specialized administrative assessment and document preparation services for UK drivers. Because our fees cover direct specialist labor, sentence timeline auditing, and bespoke file creation, refund eligibility depends on the stage of your application file.

2. Order Cancellation Before Work Commences

If you request to cancel your service before our administrative team has initiated work on your case file or performed your initial eligibility audit, you are eligible for a full refund minus standard bank/payment processing fees.

3. Custom Document Packs & In-Progress Work

Once our team has commenced auditing your sentence history, structuring your court application file, or drafting bespoke guidance materials, service fees become non-refundable:

• In-Progress Files: Partial refunds may be considered at our sole discretion if work has only partially commenced, deducting a standard administrative evaluation fee.
• Completed Files: Once your customized documentation pack or evaluation has been compiled and delivered, no refunds will be issued.

4. Court Decisions & Outcome Disclaimer

Our fees strictly cover expert administrative preparation and advisory support. Final rulings on driving ban reductions, licence reinstatements, or court approvals rest entirely with the presiding magistrates, court clerks, or official licensing authorities (DVLA/DVSA).

An unfavorable court outcome, hearing delay, or authority decision does not constitute grounds for a refund, as our service scope is fulfilled upon delivery of your professionally structured application pack.

5. Incorrect or Misleading Information

Clients are responsible for providing truthful and accurate information regarding conviction dates, disqualification lengths, and court correspondence. Ready License is not liable for delayed submissions or rejected files resulting from inaccurate or omitted client details, and refunds will not be provided in such instances.

6. How to Request a Refund or Cancellation

To request a cancellation or inquire about refund eligibility, please submit a formal request to our support team with your full name, order reference, and contact details. All requests are reviewed within 2 to 3 business days, and approved refunds will be processed back to the original payment method.